.support-hero {
  position: relative;
  min-height: 760px;
  padding: 172px 0 118px;
  overflow: hidden;
  color: var(--white);
  background:
    radial-gradient(circle at 78% 32%, rgba(22, 131, 231, .32), transparent 31%),
    linear-gradient(128deg, var(--navy-950), var(--navy-800));
}

.support-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  opacity: .09;
  background-image:
    linear-gradient(rgba(255, 255, 255, .14) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, .14) 1px, transparent 1px);
  background-size: 58px 58px;
}

.support-orbit { position: absolute; border: 1px solid rgba(255, 255, 255, .14); border-radius: 50%; }
.support-orbit-one { top: -310px; right: -90px; width: 720px; height: 720px; }
.support-orbit-two { right: 110px; bottom: -380px; width: 680px; height: 680px; }
.support-hero-grid { position: relative; display: grid; grid-template-columns: 1.1fr .9fr; gap: 96px; align-items: center; }
.support-hero-copy h1 { max-width: 760px; margin-bottom: 28px; font-size: clamp(3.6rem, 6vw, 6.5rem); }
.support-hero-copy > p:not(.eyebrow) { max-width: 700px; color: rgba(255, 255, 255, .69); font-size: 1.08rem; }
.support-hero-actions { display: flex; align-items: center; flex-wrap: wrap; gap: 24px; margin-top: 38px; }

.support-intake-card {
  padding: 34px;
  border: 1px solid rgba(255, 255, 255, .18);
  border-radius: 24px;
  background: rgba(3, 23, 44, .7);
  box-shadow: 0 30px 78px rgba(0, 0, 0, .25);
  backdrop-filter: blur(18px);
}

.intake-card-top { display: flex; align-items: center; gap: 10px; margin-bottom: 28px; color: #a9d6f8; font-size: .68rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
.intake-status-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--green); box-shadow: 0 0 0 7px rgba(35, 199, 133, .11); }
.support-intake-card > strong { display: block; max-width: 430px; font-size: 1.55rem; line-height: 1.24; }
.support-intake-card ul { display: grid; gap: 0; margin: 28px 0 24px; padding: 0; list-style: none; }
.support-intake-card li { display: grid; grid-template-columns: 38px 1fr; gap: 12px; padding: 17px 0; border-top: 1px solid rgba(255, 255, 255, .13); color: rgba(255, 255, 255, .73); font-size: .86rem; }
.support-intake-card li:last-child { border-bottom: 1px solid rgba(255, 255, 255, .13); }
.support-intake-card li span { color: var(--gold); font-family: "Manrope", system-ui, sans-serif; font-size: .66rem; font-weight: 800; letter-spacing: .08em; }
.support-intake-card > p { margin: 0; color: rgba(255, 255, 255, .47); font-size: .72rem; }

.quick-fixes { padding: 128px 0 140px; background: var(--paper); }
.support-section-heading { display: grid; grid-template-columns: 1.15fr .85fr; gap: 28px 90px; align-items: end; }
.support-section-heading .section-kicker { grid-column: 1 / -1; margin-bottom: 0; }
.support-section-heading h2 { max-width: 780px; margin-bottom: 0; }
.support-section-heading > p:last-child { max-width: 490px; margin-bottom: 5px; color: var(--muted); font-size: 1.03rem; }
.fix-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; margin: 68px 0 0; padding: 0; list-style: none; }
.fix-card { display: flex; min-height: 410px; flex-direction: column; justify-content: space-between; gap: 46px; padding: 31px; border: 1px solid var(--line); border-radius: 22px; background: rgba(255, 255, 255, .8); box-shadow: 0 18px 46px rgba(5, 42, 77, .08); }
.fix-number { display: grid; place-items: center; width: 54px; height: 54px; border-radius: 17px; color: var(--white); background: linear-gradient(135deg, var(--blue-500), var(--blue-700)); font-family: "Manrope", system-ui, sans-serif; font-size: .72rem; font-weight: 800; letter-spacing: .1em; box-shadow: 0 12px 26px rgba(11, 103, 196, .2); }
.fix-card h3 { margin-bottom: 15px; color: var(--navy-900); font-size: 1.28rem; line-height: 1.24; }
.fix-card p { margin-bottom: 20px; color: var(--muted); font-size: .9rem; }
.fix-note { display: block; padding-top: 17px; border-top: 1px solid var(--line); color: #738495; font-size: .74rem; line-height: 1.48; }

.ticket-section { padding: 138px 0 150px; color: var(--white); background: radial-gradient(circle at 12% 30%, rgba(22, 131, 231, .23), transparent 25%), linear-gradient(135deg, #041a31, #082f55); }
.ticket-layout { display: grid; grid-template-columns: .75fr 1.25fr; gap: 88px; align-items: start; }
.ticket-copy { position: sticky; top: 118px; }
.ticket-copy h2 { margin-bottom: 27px; }
.ticket-copy > p:not(.section-kicker) { max-width: 510px; color: rgba(255, 255, 255, .65); font-size: 1.02rem; }

.support-form { padding: 38px; border-radius: 24px; color: var(--ink); background: var(--white); box-shadow: 0 32px 84px rgba(0, 0, 0, .24); }
.honeypot { position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important; }
.form-heading { margin-bottom: 30px; padding-bottom: 25px; border-bottom: 1px solid var(--line); }
.form-heading > span { color: var(--blue-600); font-size: .65rem; font-weight: 800; letter-spacing: .13em; text-transform: uppercase; }
.form-heading h3 { margin: 7px 0 4px; font-size: 1.55rem; }
.form-heading p { margin: 0; color: var(--muted); font-size: .75rem; }
.field-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.field { display: grid; gap: 8px; margin-bottom: 18px; }
.field > span, .upload-field > span { color: var(--navy-900); font-family: "Manrope", system-ui, sans-serif; font-size: .76rem; font-weight: 800; }
.field input, .field select, .field textarea { width: 100%; border: 1px solid #cbd7e1; border-radius: 11px; color: var(--ink); background: #fbfcfd; font: inherit; outline: none; transition: border-color .18s ease, box-shadow .18s ease, background .18s ease; }
.field input, .field select { height: 52px; padding: 0 14px; }
.field textarea { min-height: 168px; padding: 13px 14px; resize: vertical; }
.field input:focus, .field select:focus, .field textarea:focus { border-color: var(--blue-500); background: var(--white); box-shadow: 0 0 0 4px rgba(22, 131, 231, .12); }
.field textarea::placeholder, .field input::placeholder { color: #91a0ad; }
.upload-group { margin: 5px 0 26px; padding: 22px; border: 1px solid var(--line); border-radius: 15px; background: #f1f6fa; }
.upload-group legend { padding: 0 7px; color: var(--navy-900); font-family: "Manrope", system-ui, sans-serif; font-size: .8rem; font-weight: 800; }
.upload-group > p { margin: 0 0 16px; color: var(--muted); font-size: .73rem; }
.upload-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.upload-field { display: grid; gap: 7px; min-width: 0; padding: 13px; border: 1px dashed #b7c8d6; border-radius: 11px; background: var(--white); }
.upload-field input { min-width: 0; color: var(--muted); font-size: .66rem; }
.upload-field input::file-selector-button { margin: 0 7px 7px 0; padding: 7px 9px; border: 0; border-radius: 7px; color: var(--white); background: var(--blue-600); font: inherit; font-weight: 700; cursor: pointer; }
.submit-ticket { width: 100%; border: 0; cursor: pointer; }
.form-privacy { margin: 16px 0 0; color: #7c8b98; font-size: .69rem; line-height: 1.5; }

@media (max-width: 980px) {
  .support-hero-grid, .ticket-layout { grid-template-columns: 1fr; gap: 58px; }
  .support-intake-card { max-width: 690px; }
  .support-section-heading { grid-template-columns: 1fr; gap: 20px; }
  .support-section-heading .section-kicker { grid-column: auto; }
  .fix-grid { grid-template-columns: 1fr; }
  .fix-card { min-height: 0; }
  .ticket-copy { position: static; max-width: 760px; }
}

@media (max-width: 700px) {
  .support-hero { min-height: auto; padding: 124px 0 90px; }
  .support-hero-grid { gap: 42px; }
  .support-hero-copy h1 { font-size: clamp(3rem, 14vw, 4.2rem); }
  .support-hero-actions { align-items: stretch; flex-direction: column; }
  .support-intake-card { padding: 27px 22px; }
  .quick-fixes, .ticket-section { padding-block: 92px; }
  .fix-grid { margin-top: 46px; }
  .fix-card { padding: 26px 22px; }
  .support-form { padding: 27px 20px; }
  .field-grid, .upload-grid { grid-template-columns: 1fr; }
}
