The Marquee Method™ · LinkedIn Enablement by TLR Consulting Group

The Marquee Diagnostic

Most LinkedIn performance problems can be traced across these five pillars. Select the symptom your team is seeing to reveal only the relevant causes, the single area to fix first, and the evidence that confirms each connection.


C1 Credibility C2 Connections C3 Content C4 Conversations all four held up by C5 Consistency
Start with the symptom

What is going wrong on LinkedIn?

Choose the closest issue. The board will highlight only the areas that credibly contribute to that symptom and show which one to fix first.

Select an issue to build a relevance-based diagnostic.
The framework · five pillars, fifteen areas fix first primary cause contributing cause
C1
Credibility
the profile
C2
Connections
the network
C3
Content
thought leadership
C4
Conversations
the point of it all
C5
Consistency
what keeps it alive
Marquee Diagnostic · How to read it

Five pillars, only the relevant causes

The full method has five pillars, but a single symptom rarely implicates all five. Credibility helps earn the click, Connections shape the reachable audience, Content gives people something worth considering, Conversations turn attention into dialogue, and Consistency keeps the system active.

The diagnostic heuristic: the visible symptom may appear in a later pillar while a contributing cause sits earlier. Use the checking order as a starting hypothesis, then confirm it with profile, audience, content, and conversation evidence.

The amber outline marks the single area to fix first. Blue identifies other primary causes; pale blue identifies contributors. Unhighlighted areas are not part of the selected diagnosis unless your own evidence points there.

Explore another issue · choose one to replace your result
Posting, but almost no views
Marquee Diagnostic · Report

Posting, but almost no views

Walks in as a Content problem · start by checking C3 (Content), then validate audience fit in C2 (Connections)
The read

Low views are not one algorithm problem. LinkedIn ranks posts using many signals, including the topic, quality and freshness of the content; the likely relevance to each viewer; the viewer’s network and activity; and whether people dwell, engage, or skip. Start with the post itself, then use analytics to test who received it.

Typical case: a team posts ten times a month, but every post opens with an internal announcement instead of a buyer-relevant idea (3.2). Post analytics show the content is reaching the wrong roles or barely moving beyond the existing network (3.3), while the network itself is mostly coworkers and vendors (2.3). Commenting and cadence may help, but neither guarantees distribution.

Causes, in checking order
check 13.2 Formats & Hooks
Whether the topic is useful to the intended buyer, the first lines earn attention, and the format makes the idea easy to consume.
Fix: Rewrite the opening around one buyer problem and match the format to the idea.
check 23.3 Distribution & Analytics
Impressions, in-network versus out-of-network discovery, audience demographics, engagement, and the topics or formats that earn attention instead of a skip.
Fix: Compare the last ten posts. Repeat the topics and formats that reached the intended roles; change what did not.
check 32.3 Network Quality & Reach
Whether followers and connections include enough of the people the content is designed to help, checked against post-viewer demographics rather than assumed.
Fix: Audit recent connections and post viewers against the ICP, then rebuild the target list where the fit is weak.
also4.1 Commenting
Relevant participation in buyer conversations and thoughtful replies to people who comment on your posts.
Fix: Reserve a short daily block for substantive comments and reply when a real conversation starts.
also5.1 The Daily Routine
A short workday routine sized to each role and placed on the calendar.
Fix: Set aside about 15 minutes a day for employees, 10 for executives, and 20 for sellers.
What it looks like on LinkedIn
What weak 3.2 looks like, and the same person after training
Before
DM
Dana Mercer
VP of Sales at Corestack Manufacturing
3d · Anyone

Proud to share that Corestack Manufacturing has been named a Top 50 Regional Supplier for the third consecutive year!

Grateful for our team and loyal customers. Looking forward to what comes next.

4 0 comments · 0 reposts
Like Comment Repost Send
Author view · 214 impressions
After training
DM
Dana Mercer
Helping food & beverage plants cut changeover time | VP Sales, Corestack
2d · Anyone

We lost a $400K order last year because our lead-time math was fiction.

The spreadsheet mistake behind it still shows up in half the plants I visit. Three places to check yours: …more

87 23 comments · 6 reposts
Like Comment Repost Send
Author view · 4,812 impressions
Same person, illustrative result. The stronger version leads with a concrete buyer problem and a first line built to earn attention (3.2). Use post analytics (3.3) to verify whether the intended audience saw it; do not infer the cause from impressions alone.
First moveAudit the last ten posts by topic, format, impressions, audience demographics, and in-network versus out-of-network discovery. Then rewrite the next post around the clearest buyer problem in the data.
Trained in: The Network Lab · The Content Lab
Views, but no leads or messages
Marquee Diagnostic · Report

Views, but no leads or messages

Walks in as a demand problem · the cause usually starts in C1 (Credibility) and C4 (Conversations)
The read

Impressions show exposure, not demand. When views do not create relevant profile activity, messages, or tracked next steps, inspect whether the profile explains the value, whether credible proof is visible, and whether the team has a contextual follow-up motion.

Typical case: posts earn steady impressions and some profile visits. But the headline is only a job title (1.1), proof is difficult to find (1.3), and nobody follows up on relevant engagement with a useful message (4.2). The attention exists, but the path from attention to dialogue is unclear.

Causes, in checking order
check 11.1 Headline & Banner
The headline and banner establish relevance in search, comments, recommendations, and profile visits.
Fix: Rewrite the headline as who you help plus how plus proof. Retire the job title.
check 21.3 Featured & Recommendations
Proof assets in Featured where the account supports it, or in About and Experience, plus relevant Recommendations and Skills.
Fix: Add two or three proof assets where available; otherwise place the proof in About or Experience. Request relevant customer recommendations.
check 34.2 Direct Messages
Contextual messages that explain why the conversation is relevant and offer a useful next step.
Fix: Reference the person or thread, explain why the message matters, and offer value before making a calendar ask.
also3.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
also4.3 Warm Signals & Meetings
Profile viewers, post reactions, and invite acceptances, and turning those into a message and a meeting.
Fix: Work the viewers list weekly. Offer the call once the thread has earned it.
What it looks like on LinkedIn
The three-second test: weak 1.1 against trained 1.1 and 1.3
Before
DM
Dana Mercer
VP of Sales at Corestack Manufacturing | Results-Driven Leader | Team Builder
Greater Chicago Area · 500+ connections
Message Follow More
After training
DM
Dana Mercer
Helping food & beverage plants cut changeover time 20-40% | VP Sales at Corestack | Ask me about the 12-minute washdown
Greater Chicago Area · 500+ connections
Message Follow More
Case storyThe 12-minute washdown
Benchmark2026 changeover report
The visit converts when a stranger can answer three questions in three seconds: who is this for, what do they do, why believe them (1.1 Headline, 1.3 Featured). "Results-Driven Leader" answers none of them.
The message nobody sends: 4.2 in practice
DM
Dana Mercer10:12 AM
Sam, you’ve commented on my last two changeover posts, so this felt fair to send: the benchmark one-pager we use with plants. No form, no follow-up sequence, promise.
SW
Sam Whitfield11:40 AM
Appreciated. The allergen section is better than what we use internally. How are other plants staffing washdown validation?
The team follows relevant signals. Two useful public interactions create enough context for one private message about the buyer’s problem (4.2 Direct Messages). The message offers help and earns a response.
First moveRewrite the headline for the buyer today, then message ten people this week who already engaged with your content.
Trained in: The Profile Lab · The Conversation Lab
Connection requests get ignored
Marquee Diagnostic · Report

Connection requests get ignored

Walks in as a Connections problem · the cause usually starts in C1 (Credibility) and C2 (Connections)
The read

Low acceptance usually points to some combination of poor audience fit, an unrecognizable or sales-first profile, weak context, and excessive invitation volume. A personalized note can clarify the reason to connect, but it cannot rescue an irrelevant request.

Typical case: a seller sends the same invitation to a broad list from a profile whose headline is a quota description (1.1). The note is about the sender’s company rather than a shared context (2.2). Acceptance falls, so volume goes up, increasing the risk of more ignored or pending invitations.

Causes, in checking order
check 11.1 Headline & Banner
The headline and banner establish relevance in search, comments, recommendations, and profile visits.
Fix: Rewrite the headline as who you help plus how plus proof. Retire the job title.
check 22.2 Connection Requests
Connect versus follow, whether to attach a note, warm paths through mutuals, and staying inside LinkedIn invite limits.
Fix: Use real context, such as a shared thread, mutual connection, event, or specific piece of work. Send requests only when the connection makes sense. A note can add context, but it cannot create relevance.
also4.1 Commenting
Substantive participation in buyer-relevant conversations and thoughtful replies when people engage with your posts.
Fix: Reserve a short daily block for useful comments in buyer-relevant conversations.
also1.3 Featured & Recommendations
Proof assets in Featured where the account supports it, or in About and Experience, plus relevant Recommendations and Skills.
Fix: Add two or three proof assets where available; otherwise place the proof in About or Experience. Request relevant customer recommendations.
What it looks like on LinkedIn
The same invitation, rewritten: 2.2 Expansion
Before
Invitation
DM
Dana Mercer
VP of Sales at Corestack Manufacturing
“Hi Sam, Corestack helps manufacturers like Halvern reduce downtime by up to 30%. I’d love to connect and share how we can support your goals!”
Ignore Accept
After training
Invitation
DM
Dana Mercer
Helping food & beverage plants cut changeover time
“Sam, your line about "preventive maintenance theater" in the ProFood thread was too real. I work with F&B plants on exactly that mess. Connecting either way, no agenda.”
Ignore Accept
The first note is about the sender. The second uses real context from a relevant thread and asks for nothing. That context makes the request more recognizable; profile credibility and audience fit still matter.
First moveStop mass requests. Send fewer, relevant invitations with recognizable context, and make sure the profile behind each request explains who you help.
Trained in: The Profile Lab · The Network Lab
Messages opened, never answered
Marquee Diagnostic · Report

Messages opened, never answered

Walks in as a Conversations problem · the cause usually starts in C2 (Connections) and C4 (Conversations)
The read

Reply rate depends on relevance, timing, clarity, the profile behind the message, and the relationship context. A generic pitch immediately after connection acceptance gives the recipient little reason to respond.

Typical case: connection accepted Monday, broad pitch sent Tuesday (4.2), from a profile that reads sales-first (1.1), to someone outside the intended audience (2.3). The message is polite, but it is not specific enough to earn a reply.

Causes, in checking order
check 14.2 Direct Messages
Contextual messages that explain why the conversation is relevant and offer a useful next step.
Fix: Reference the person or thread, explain why the message matters, and offer value before making a calendar ask.
check 22.3 Network Quality & Reach
Whether the current network and followers match the intended audience, checked against post-viewer demographics and in-network versus out-of-network discovery.
Fix: Compare recent connections and post viewers with the ICP, then rebuild the target list where the fit is weak.
also1.1 Headline & Banner
The headline and banner establish relevance in search, comments, recommendations, and profile visits.
Fix: Rewrite the headline as who you help plus how plus proof. Retire the job title.
also4.1 Commenting
Substantive participation in buyer-relevant conversations and thoughtful replies when people engage with your posts.
Fix: Reserve a short daily block for useful comments in buyer-relevant conversations.
What it looks like on LinkedIn
The pitch, then the give-first opener: 4.2
Before
DM
Dana Mercer2:07 PM
Hi Sam, thanks for connecting! Corestack provides end-to-end automation solutions for food & beverage manufacturers. Do you have 15 minutes Tuesday to explore how we can support Halvern’s efficiency goals?
Seen 2:14 PM · no reply
After training
DM
Dana Mercer9:31 AM
Sam, I pulled the washdown benchmark you asked about under my post. I can send the one-page summary if it would help.
SW
Sam Whitfield10:02 AM
Ha, appreciated. This is better than our internal doc. How are you seeing plants handle allergen changeovers?
The first message asks for time before earning any. The second gives first (4.2 Direct Messages) and lets the thread earn the call later (4.3 Warm Signals). Same prospect, opposite outcome.
First moveRewrite first messages around the recipient’s context and one useful reason to reply. Save the calendar ask until there is a specific conversation worth continuing.
Trained in: The Conversation Lab
Engagement from peers, not buyers
Marquee Diagnostic · Report

Engagement from peers, not buyers

Walks in as a Content problem · the cause usually starts in C2 (Connections) and C3 (Content)
The read

The people who engage are shaped by both audience composition and topic relevance. Content about internal craft often attracts peers; content grounded in buyer problems is more likely to interest buyers, but viewer demographics should confirm that assumption.

Typical case: a seller posts about sales craft, gets 40 reactions per post, and every one of them is another seller (3.1). The saved searches were never built, so the network filled with industry colleagues from past jobs (2.1). Marketing calls the program a success. Pipeline disagrees.

Causes, in checking order
check 13.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
check 22.1 ICP Targeting & Search
Building the target list with LinkedIn search filters and Sales Navigator: saved searches, lead lists, job-change alerts.
Fix: Build three saved searches for the real ICP and work them weekly.
also1.1 Headline & Banner
The headline and banner establish relevance in search, comments, recommendations, and profile visits.
Fix: Rewrite the headline as who you help plus how plus proof. Retire the job title.
also4.1 Commenting
Substantive participation in buyer-relevant conversations and thoughtful replies when people engage with your posts.
Fix: Reserve a short daily block for useful comments in buyer-relevant conversations.
What it looks like on LinkedIn
Both posts performed. Only one performed in front of buyers: 3.1
Before
DM
Dana Mercer
VP of Sales at Corestack Manufacturing
1w · Anyone

Excited to be speaking at the Midwest Sales Leadership Summit next month on pipeline discipline.

Who else will be there? #sales #leadership

31 12 comments · 2 reposts
Like Comment Repost Send
Author view · 2,340 impressions
After training
DM
Dana Mercer
Helping food & beverage plants cut changeover time | VP Sales, Corestack
2d · Anyone

Your maintenance team already knows which machine will fail next. The question is whether anyone asked them.

Three questions the best plant managers I know ask every Monday: …more

64 19 comments · 5 reposts
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Author view · 5,270 impressions
The topic picks the audience. The summit post drew sellers; the Monday-questions post drew operations people, because it lives where the buyer’s problems live (3.1 Pillars and Ideas). The daily commenting moves rooms with it (4.1).
First moveRe-map the three topics to buyer problems, and rebuild the saved searches around the real ICP.
Trained in: The Content Lab · The Network Lab
Started strong, faded by week six
Marquee Diagnostic · Report

Started strong, faded by week six

Walks in as a willpower problem · the cause usually starts in C5 (Consistency)
The read

Fade is usually a system problem, not a willpower problem. One-off training without reinforcement, manager follow-through, or a cadence that fits the real workweek tends to lose momentum.

Typical case: after the kickoff, half the team posts three times in week one. By week six, two people are left, both in marketing. The team heard “be active on LinkedIn” and pictured a second job. No one gave employees a fifteen-minute daily routine (5.1), and managers did not reinforce it (5.3).

Causes, in checking order
check 15.1 The Daily Routine
A short workday routine sized to each role and placed on the calendar.
Fix: Set aside about 15 minutes a day for employees, 10 for executives, and 20 for sellers.
check 25.3 Team Habits & Guardrails
The company LinkedIn policy, approval norms, coaching prompts in existing one-on-ones, and champions per team.
Fix: Ship the policy in week one, then give managers one question to ask.
also5.2 Tools, Templates & AI
Saved searches, a hook library, scheduling, and AI drafting tuned to each real voice.
Fix: Remove the slowest step in the workflow, then test whether the person can publish confidently.
also3.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
What it looks like on LinkedIn
The floor that survives: 5.1 Rhythm, sized to a real week
The 90-minute week (per employee)
Mon
15 min
Comment in five buyer threads
Tue
15 min
Relationship pass: follow-ups and re-engagement
Wed
30 min
Publish one useful post (voice memo to draft to publish)
Thu
15 min
Comment in five buyer threads
Fri
15 min
Reply to every comment and work the viewers list
This is one workable cadence, not a universal quota. Size the routine to the role and available time, then use manager reinforcement (5.3) to keep it from disappearing after launch.
First moveShrink to the 90-minute weekly rhythm, put it on calendars, and give every manager one question to ask in their existing one-on-ones.
Trained in: Reinforcement · The Sprint and Program
Consistency deserves its own pillar because a workshop without reinforcement rarely changes the daily routine.
Profile visits, then silence
Marquee Diagnostic · Report

Profile visits, then silence

Walks in as a visibility problem · the cause usually starts in C1 (Credibility)
The read

A profile visit is a signal of curiosity, not proof of buying intent. If the page reads only as a résumé, lacks visible proof, or gives no useful next step, relevant visitors have little reason to continue.

Typical case: the viewers panel fills with exactly the right titles every week, because the posts are working. But the About section is a career summary in the third person (1.2), proof is absent from the profile or Featured where available (1.3), and nobody works the viewers list (4.3). The funnel leaks at its warmest point.

Causes, in checking order
check 11.1 Headline & Banner
The headline and banner establish relevance in search, comments, recommendations, and profile visits.
Fix: Rewrite the headline as who you help plus how plus proof. Retire the job title.
check 21.2 About & Experience
The About and Experience sections, with an opening that establishes buyer relevance and evidence.
Fix: Lead with the buyer problem and useful point of view; write Experience around outcomes.
check 31.3 Featured & Recommendations
Proof assets in Featured where the account supports it, or in About and Experience, plus relevant Recommendations and Skills.
Fix: Add two or three proof assets where available; otherwise place the proof in About or Experience. Request relevant customer recommendations.
also4.3 Warm Signals & Meetings
Profile viewers, post reactions, and invite acceptances, and turning those into a message and a meeting.
Fix: Work the viewers list weekly. Offer the call once the thread has earned it.
What it looks like on LinkedIn
The hand raises nobody answers
37 profile viewers this week
Viewers with roles matching your target accounts
?
Director of Operations
Food Production · Greater Milwaukee
?
Plant Manager
Halvern Foods
?
VP Supply Chain
Consumer Packaged Goods
?
Maintenance Superintendent
Dairy Processing
Each relevant row is a signal to investigate, not proof of intent. A profile built only as a résumé can lose interested visitors (1.1, 1.2, 1.3); follow up only when the role and context justify it (4.3 Warm Signals).
First moveRebuild the headline and About for the buyer, add profile proof where the account supports it, and message relevant warm viewers with a contextual opener.
Trained in: The Profile Lab · The Conversation Lab
Our executives will not post
Marquee Diagnostic · Report

Our executives will not post

Walks in as a time problem · the cause usually starts in C3 (Content) and C5 (Consistency)
The read

Executive silence can include time pressure, but it often also reflects an idea-capture problem, unclear ownership of topics, a drafting workflow that feels inauthentic, or uncertainty about what is safe to publish.

Typical case: the CEO agrees the leadership team should be visible but only reposts corporate announcements. Nobody has defined the topics only she can credibly own or where ideas come from (3.1), and the guardrails are unclear (5.3). The request to “post more” therefore feels risky and time-consuming.

Causes, in checking order
check 13.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
check 25.3 Team Habits & Guardrails
The company LinkedIn policy, approval norms, coaching prompts in existing one-on-ones, and champions per team.
Fix: Ship the policy in week one, then give managers one question to ask.
check 35.2 Tools, Templates & AI
Saved searches, a hook library, scheduling, and AI drafting tuned to each real voice.
Fix: Remove the slowest step in the workflow, then test whether the person can publish confidently.
also5.1 The Daily Routine
A short workday routine sized to each role and placed on the calendar.
Fix: Set aside about 15 minutes a day for employees, 10 for executives, and 20 for sellers.
also1.2 About & Experience
The About and Experience sections, with an opening that establishes buyer relevance and evidence.
Fix: Lead with the buyer problem and useful point of view; write Experience around outcomes.
What it looks like on LinkedIn
Safe and invisible, then a theme only a CEO can own: 3.1 and 3.2
Before
PN
Priya Nair
CEO at Corestack Manufacturing
1mo · Anyone

Proud of the Corestack team for another record quarter. Grateful for our people. #manufacturing #leadership

6 1 comments · 0 reposts
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Author view · 389 impressions
After training
PN
Priya Nair
CEO, Corestack | Notes from the plant floor
4d · Anyone

I toured 11 plants this spring. The best-run one had the oldest equipment in the portfolio.

What it had instead of new machines: three things only the operators could have told me, and most executives never ask. …more

142 38 comments · 11 reposts
Like Comment Repost Send
Author view · 9,204 impressions
The first post is safe and empty. The second came from a plant tour she was already doing and fits a topic only she can own (3.1 Pillars and Ideas), drafted in ten minutes with a tuned assistant (5.2).
First moveBuild her three topics, install idea capture from the plant visits and meetings she already attends, ship the LinkedIn policy so legal is settled, and cut drafting time with a tuned assistant.
Trained in: The Content Lab · The Executive edition
Followers up, pipeline flat
Marquee Diagnostic · Report

Followers up, pipeline flat

Walks in as a win, at first glance · the cause usually starts in C2 (Connections) and C4 (Conversations)
The read

Follower growth is an audience signal, not pipeline attribution. If pipeline stays flat, check whether the audience contains the right people, whether content addresses commercial problems, and whether relevant public engagement ever becomes a useful private conversation.

Typical case: six months of consistent posting increases the follower count, but nobody can connect the activity to qualified conversations. The target audience was never defined or reviewed (2.1), and relevant public exchanges rarely move into contextual messages (4.2).

Causes, in checking order
check 14.2 Direct Messages
Contextual messages that explain why the conversation is relevant and offer a useful next step.
Fix: Reference the person or thread, explain why the message matters, and offer value before making a calendar ask.
check 22.1 ICP Targeting & Search
Building the target list with LinkedIn search filters and Sales Navigator: saved searches, lead lists, job-change alerts.
Fix: Build three saved searches for the real ICP and work them weekly.
also3.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
also4.3 Warm Signals & Meetings
Profile viewers, post reactions, and invite acceptances, and turning those into a message and a meeting.
Fix: Work the viewers list weekly. Offer the call once the thread has earned it.
What it looks like on LinkedIn
The bridge in the wild: a comment that earns the message
SW
Sam Whitfield
Director of Operations, Halvern Foods

Our line-3 changeover hit 41 minutes again this week. Third time this month. Where does the time go?

DM
Dana MercerVP Sales, Corestack
The 41 isn’t the story, the variance is. When we tracked this at a bakery, the swing came from staffing handoffs, not the equipment. Happy to share the tracking sheet we used if it’s useful.
This comment is the whole method in four lines: substance, a point of view, and a give (4.1 Commenting). The message that follows it is welcome, because it was earned in public first.
First moveRebuild the saved searches around the real ICP, then set a weekly quota of comment-to-message plays per active poster.
Trained in: The Conversation Lab · The Network Lab
Lots of conversations, no meetings
Marquee Diagnostic · Report

Lots of conversations, no meetings

Walks in as a Conversations problem · the cause usually starts in C4 (Conversations)
The read

When qualified conversations repeatedly end without a meeting, the transition may be missing, premature, or too vague. First confirm the person and problem are relevant; then give the call a specific reason to exist.

Typical case: the team now starts useful conversations with the right people each week. They never learned how to move from discussion to a sensible next step, so threads fade or a premature ask damages the trust they built.

Causes, in checking order
check 14.3 Warm Signals & Meetings
Profile viewers, post reactions, and invite acceptances, and turning those into a message and a meeting.
Fix: Work the viewers list weekly. Offer the call once the thread has earned it.
also4.2 Direct Messages
Contextual messages that explain why the conversation is relevant and offer a useful next step.
Fix: Reference the person or thread, explain why the message matters, and offer value before making a calendar ask.
also1.3 Featured & Recommendations
Proof assets in Featured where the account supports it, or in About and Experience, plus relevant Recommendations and Skills.
Fix: Add two or three proof assets where available; otherwise place the proof in About or Experience. Request relevant customer recommendations.
What it looks like on LinkedIn
Where a good thread goes to die, and where it should go: 4.3
Before
SW
Sam WhitfieldTue
That tracking sheet was useful. We found about nine minutes of variance we did not know about.
DM
Dana MercerTue
Awesome, glad it helped!
Thread ended here
After training
SW
Sam WhitfieldTue
That tracking sheet was useful. We found about nine minutes of variance we did not know about.
DM
Dana MercerTue
Nine minutes is usually the handoff. I have walked three plants through closing exactly that gap. Worth 20 minutes to compare what we found? Either way I will send the checklist we used.
Same thread, one sentence different. The ask is framed around their finding, not the seller’s calendar, and it survives a no because the checklist goes either way (4.3 Warm Signals).
First moveTeach the transition explicitly: offer the call once the thread has earned it, framed entirely around their problem, with a reason this conversation should continue somewhere else.
Trained in: The Conversation Lab
We bought an advocacy tool. Nobody uses it.
Marquee Diagnostic · Report

We bought an advocacy tool. Nobody uses it.

Walks in as a software problem · the cause usually starts in C3 (Content) and C5 (Consistency)
The read

A tool can reduce friction and distribute approved material; it cannot create expertise, confidence, or a working habit on its own. Low adoption usually needs a workflow diagnosis: do people know what to say, can they adapt it in their own voice, and do managers reinforce the behavior?

Typical case: many seats are provisioned, but only a small group becomes active and most usage is limited to resharing marketing posts. Nobody was taught where original ideas come from (3.1), the drafting friction was never removed (5.2), and manager reinforcement disappeared after launch (5.3).

Causes, in checking order
check 15.2 Tools, Templates & AI
Saved searches, a hook library, scheduling, and AI drafting tuned to each real voice.
Fix: Remove the slowest step in the workflow, then test whether the person can publish confidently.
check 23.1 Pillars & Ideas
The three topics each person owns on the feed, and where the raw material comes from.
Fix: Pick three topics tied to buyer problems, then capture ideas from customer calls and objections.
check 35.3 Team Habits & Guardrails
The company LinkedIn policy, approval norms, coaching prompts in existing one-on-ones, and champions per team.
Fix: Ship the policy in week one, then give managers one question to ask.
also3.2 Formats & Hooks
Text, document carousels, polls, and native video, plus the three lines above the fold that decide if anything below is read.
Fix: Rewrite the first line until it stops a scroll. Match the format to the idea.
What it looks like on LinkedIn
Why employees leave seats unused
Why the seat goes unused
3.1
Pillars & Ideas
No method for turning daily work into a post
5.2
Tools & AI
Writing from scratch takes 40 minutes nobody has
5.3
Team Habits
No manager asked after week two
3.2
Formats & Hooks
Unclear what a good LinkedIn post even looks like
None of these are fixed by better software. The platform is a distribution layer sitting on top of a capability nobody built. We build the capability, and the tool you already pay for starts producing.
First moveInterview active and inactive users, then fix the first verified failure: idea capture, drafting friction, unclear guardrails, or missing manager reinforcement. Recheck adoption after the workflow change.
Trained in: The Content Lab · Reinforcement