ListCoast Open a support ticket

ListCoast customer support

Having issues?
Let’s get your run moving.

Most installation and automation problems are resolved in a few minutes. Start with the three checks below. If the issue continues, send us the details and screenshots so we can investigate.

Try the quick fixes

Three things to try first

Rule out the common fixes before opening a ticket.

Work through these in order. Then run ListCoast again from a populated Sales Navigator lead-search page.

  1. 01

    Confirm you have the latest version

    Open ListCoast and check the version number at the bottom. Compare it with the newest ListCoast update email and download link from us.

    Updates are delivered by email because ListCoast is currently self-installed.
  2. 02

    Reload the extension and Sales Navigator

    Open chrome://extensions, find ListCoast, and click Reload. Then refresh the Sales Navigator lead-search tab before starting a new run.

    When installing an update, replace the old extracted folder before reloading.
  3. 03

    Capture the exact failure

    Make sure the Sales Navigator page contains visible lead results. If the run stops, open View Activity Log and take a screenshot before starting over.

    The page number, status, and final log entry are especially useful.

ListCoast customer support ticket

Still stuck?
Show us what happened.

Describe the issue in enough detail that we can reproduce it. Screenshots of ListCoast and the underlying Sales Navigator page help us separate a setup problem from a browser or interface change.

Support request

Tell us what is going wrong.

Fields marked with an asterisk are required.

Attach screenshots

Add up to three PNG, JPG, or WebP files. The combined submission must remain under 8 MB.

Your submission and attachments are processed through Netlify Forms and sent to TLR Consulting Group for customer support. Do not include passwords, license keys, or confidential lead data.